IT Services > Ongoing IT Support

Ongoing IT support

At Sona IT we believe in “Keeping it Simple”. We understand that every client has different requirements. Therefore we create bespoke packages to fulfill your individual needs.

Our core services include:


  • Office hours support

  • Security and monitoring

  • Data mirroring and off-site backup

  • Managed email solutions

  • Remote user access

  • Strategic advice (consultancy)

We are delighted with the service we have continued to receive from Sona IT.  They are highly professional and capable and their services enable us to work efficiently and flexibly with minimal IT related stress.



Rahul Katrak,
Futura Digital Strategy Consultants

PROFESSIONAL SUPPORT

Here at Sona IT we understand the important of customer service. We pride ourselves on our commitment to excellent customer service. When you contact Sona IT your query will be handled with professionalism from start to finish.

We have made extensive investments in our back office infrastructure and remote support tools. This allows us to “see what you see” as if we are sitting next to you regardless of your geographical position. We are here for you.

REMOTE ACCESS

Our Managed solution offers a range of remote access solutions such access to your files, folders or even access to your office machine..

Benefits Include:

  • Same functionality you have in the office at home.

  • Access to your emails securely from anywhere in the world

  • Share files, printers and resources from anywhere in the world

SERVICES WE PROVIDE

  • IT Services
    • Professional Support
    • Security and 24/7 monitoring
    • Managed email service
    • Vendor management
    • Remote Access
    • Office moves
    • Project consultancy
    • Find out more >>
  • Cloud Services
    • Hosted Microsoft Exchange
    • Hosted Virtual desktops
    • Server Virtualisation
    • Hosted VoIP
    • Cloud Based Data Storage
    • Find out more >>
  • Business Continuity
    • Disaster Recovery Planning
    • Data Mirroring and offsite backup
    • Cloud managed Anti-Virus
    • Security and monitoring
    • PC and Server management
    • VPN and remote access
    • Find out more >>
  • Structured Voice & Data cabling
    • Structured cabling
    • Voice cabling
    • Infrastructure
    • Data Centre design and implementation
    • Data / Server cabinet design and installation
    • Find out more >>
  • CCTV
    • Internal and external surveillance.
    • Pan, tilt and zoom
    • Recording and remote monitoring via tablets or mobile phones
    • Motion or alarm activated
    • Find out more >>
  • Telecoms
    • Single analogue line
    • VoIP lines
    • Hosted VoIP Phone system
    • IP PBX Telephone systems
    • Digital ISDN lines
    • Broadband
    • SDSL business lines
    • Leased lines
    • FTTC (BT infinity)
    • Secure site-to-site VPN
    • Voice Cabling
    • Find out more >>

5 REASONS TO CHOOSE SONA IT

  • Reliable - We know how demanding running a business can be; we take the stress out of IT
  • Fast - Being there when you need us is critical; we will respond swiftly when you need us
  • Friendly - Exceptional customer service, highly professional with a friendly approach
  • Experienced - We have in-depth knowledge in a variety of technologies and IT systems
  • Qualified - We pride ourselves in keeping up to date with the latest technologies
HOW TO FIND US

Write to us at:

Sona IT Ltd

Berkeley House

18-24 High Street

Edgware

HA8 7RP


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